Privacy Policy
Introduction
Purpose
This Privacy Policy ("Policy") outlines the practices and procedures governing the collection, use, and disclosure of Personal Information by Horizon Life & Health ("Company," "we," "us," or "our") through our website, https://horizonlh.com (the "Service").
Scope
This Policy applies to all users ("Users") of the Service and governs the handling of Personal Information collected thereby.
Commitment to Privacy
We are committed to protecting your privacy and ensuring compliance with applicable data protection laws. We do not share or sell user information except as described in this Policy. By using the Service, you consent to the collection and use of your information as described herein. Unless otherwise defined in this Policy, terms used have the same meanings as in our Terms and Conditions.
Information Collection and Use
Personal Information
We may collect personally identifiable information ("Personal Information") that can be used to contact or identify you, including but not limited to:
- Email address
- Full name
- Telephone number
- Postal address
- SMS information – including any content or details you provide when opting in to our SMS services
- Other information you provide
We collect this information to provide and improve the Service, communicate with you, respond to inquiries, process orders, and enhance our services.
Log Data
We collect information that your browser sends when you visit our Service ("Log Data"), including:
- Internet Protocol (IP) address
- Browser type and version
- Pages visited
- Date and time of visit
- Time spent on pages
- Device identifiers
- Diagnostic data
We use cookies, which are small data files, to collect information and enhance your experience. You can manage cookie preferences through your browser settings. Refusing cookies may limit some Service features.
Behavioral Marketing
We use remarketing services, including Google AdWords and Facebook, to display targeted ads based on your Service visits. These services use cookies. You can opt-out:
Google: Google Ads Settings
(http://www.google.com/settings/ads)
Google Analytics Opt-out Browser Add-on
(https://tools.google.com/dlpage/gaoptout)
Google Privacy & Terms
(http://www.google.com/intl/en/policies/privacy/)
Facebook: Interest-based ads
(https://www.facebook.com/help/164968693837950)
Opt-out instructions
(https://www.facebook.com/about/ads/#568137493302217)
Digital Advertising Alliance
(http://www.aboutads.info/choices/,http://youradchoices.ca/,http://www.youronlinechoices.eu/)
Facebook Data Policy
(https://www.facebook.com/privacy/explanation)
Do Not Track (DNT)
We do not support DNT.
Service Providers
We may use third-party providers to facilitate our Service, perform related services, or analyze Service usage. They have access to Personal Information only for these tasks and are obligated to keep it confidential. They may not share or sell your data.
SMS/Text Message Information
Non-Disclosure
We will not disclose SMS/text message information to third parties, except as legally required.
Limited Use
SMS/text message information is used solely for the purposes described in Section 4 (Use of Personal Information) and legal compliance.
Use of Personal Information
We use Personal Information to:
- Provide and maintain the Service.
- Notify you of Service updates.
- Enable interactive Service features.
- Provide customer support.
- Analyze and improve the Service.
- Monitor Service performance.
- Detect and resolve technical issues.
- Communicate via SMS/text messages (with consent).
- Personalize communications.
- Respond to inquiries.
User Rights
User Rights Access
You have the right to access your Personal Information.
Recertification
You have the right to rectify inaccuracies in your data.
Erasure
You have the right to request erasure of your data.
Preferences
You have the right to manage communication preferences.
Opt-Out
You have the right to opt-out of SMS messages by replying "STOP" or contacting us.
Exercise Rights
To exercise these rights, contact us using the information in Section 11. We may verify your identity.
Data Security
We implement reasonable security measures to protect Personal Information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
Third-Party Links
Our Service may contain links to third-party sites. We are not responsible for their privacy practices.
Children's Privacy
Our Service is for users age 18 or older. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it.
Amendments to This Policy
We may update this Policy. Changes will be posted on this page and effective immediately. Your continued use of the Service constitutes acceptance of the changes. We will notify you of material changes via email or a website notice.
Contact Information
Contact us at:
Horizon Life & Health
919 Tiny Town Rd Ste B #2020
Clarksville, TN 37042
615-808-8813
Effective as of 01/01/2025
Horizon Life & Health
Independent insurance agency licensed in Tennessee and many other states.
We provide personalized life and health insurance solutions for individuals and families.
Mailing Address
919 Tiny Town Rd Ste B #2020
Clarksville, TN 37042
Call or text 615-808-8813
© 2025 Horizon Life & Health. All rights reserved.